Terms of service

Last updated: August 10, 2026

Welcome to ReValueX. These Terms of Service govern your access to and use of the ReValueX website, online store, products, services, and related features.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About ReValueX

ReValueX operates an online retail platform offering electronics, appliances, home products, and other products as displayed on our website.

We reserve the right to modify, suspend, or discontinue any product, service, feature, or part of the website at any time without prior notice.

2. Eligibility

By using this website or placing an order, you represent that:

  • You are legally capable of entering into a binding agreement.

  • The information provided by you is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not use the website for fraudulent, abusive, or unauthorized activities.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, availability, and other information displayed on the website are accurate.

However, product images may vary slightly from the actual product due to photography, screen settings, manufacturer updates, packaging changes, or other reasons.

Manufacturer specifications, features, packaging, accessories, and availability may change without prior notice.

4. Product Availability

All products are subject to availability.

Displaying a product on our website does not guarantee that the product will remain available at the time an order is placed or processed.

We reserve the right to limit quantities, discontinue products, or refuse an order where reasonably necessary.

5. Pricing and Pricing Errors

Prices displayed on the website are subject to change without prior notice.

While we make reasonable efforts to maintain accurate pricing, technical errors, typographical errors, system errors, promotional errors, or incorrect product information may occasionally occur.

If an order is placed at an incorrect price due to an obvious error, ReValueX reserves the right to cancel the affected order and refund any amount paid by the customer.

The customer will be informed if such cancellation is necessary.

6. Orders and Order Acceptance

Placing an order constitutes a request to purchase a product. An order is not considered finally accepted until ReValueX confirms or processes the order.

We reserve the right to refuse, cancel, limit, or modify any order where there is a reasonable basis, including:

  • Product unavailability.

  • Pricing or listing errors.

  • Suspected fraudulent or unauthorized transactions.

  • Duplicate or unusually large orders.

  • Incorrect customer information.

  • Delivery restrictions.

  • Abuse of promotional offers.

  • Violation of these Terms of Service.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our Refund Policy.

7. Order Cancellation

Customers may request cancellation within the cancellation period specified in our Return & Refund Policy.

For ReValueX, the standard cancellation window is 15 minutes from the time the order is placed, unless a different period is specifically stated for a particular product or order.

Once an order has entered processing, packing, dispatch, or shipment, cancellation may no longer be available.

8. Payments

Customers agree to provide valid and accurate payment and billing information.

Payments are processed through the payment methods and payment providers made available at checkout.

ReValueX is not responsible for delays, failures, declines, or technical issues caused by banks, payment gateways, card issuers, or other third-party payment providers.

9. Shipping and Delivery

Delivery timelines displayed on the website are estimates unless expressly stated otherwise.

Delivery may be affected by factors outside our reasonable control, including logistics delays, weather, natural events, strikes, government restrictions, service interruptions, incorrect customer information, or carrier-related issues.

Customers are responsible for providing accurate delivery information.

ReValueX will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

10. Returns, Refunds and Replacements

Returns, refunds, cancellations, and replacements are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the applicable conditions, exclusions, timelines, and procedures described in that policy.

Certain products may have product-specific return, replacement, warranty, or service conditions.

11. Manufacturer Warranty

Where a product is covered by a manufacturer's warranty, warranty claims may be subject to the manufacturer's terms, conditions, service procedures, and warranty period.

ReValueX does not independently extend or modify a manufacturer's warranty unless expressly stated on the product page or in writing.

Customers may be required to contact an authorized manufacturer service centre for warranty-related matters.

12. Product Use and Safety

Customers are responsible for using products in accordance with applicable manufacturer instructions, safety guidelines, installation requirements, and intended use.

ReValueX will not be responsible for damage, malfunction, injury, or loss resulting from misuse, unauthorized modification, incorrect installation, negligence, or failure to follow manufacturer instructions, to the extent permitted by applicable law.

13. Promotions and Discounts

Promotional offers, discounts, coupons, cashback offers, and other promotional benefits may be subject to specific terms and conditions.

ReValueX reserves the right to modify, suspend, withdraw, or cancel a promotion where reasonably necessary, including in cases of misuse, technical errors, fraudulent activity, or incorrect promotional information.

Promotions may not always be combined unless expressly stated otherwise.

14. Fraud and Misuse

ReValueX reserves the right to investigate and take appropriate action against suspicious, fraudulent, abusive, or unauthorized activity.

This may include cancelling orders, restricting accounts, refusing transactions, withholding promotional benefits, or taking other lawful action.

Examples may include:

  • Use of fraudulent payment information.

  • Multiple accounts created to abuse promotions.

  • False return or refund claims.

  • Repeated misuse of return policies.

  • Unauthorized access to the website.

  • Attempts to interfere with website functionality.

  • Any activity intended to cause financial or operational harm to ReValueX.

15. Intellectual Property

All content on the ReValueX website, including logos, trademarks, brand names, text, graphics, photographs, product presentation, website design, and other materials, is owned by or licensed to ReValueX or its respective owners.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.

16. User Accounts

Where account registration is available, customers are responsible for maintaining the confidentiality of their login credentials and for activities carried out through their account.

ReValueX reserves the right to suspend or restrict an account where there is suspected fraud, misuse, unauthorized activity, or violation of these Terms.

17. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable due to maintenance, technical issues, updates, third-party services, hosting issues, or circumstances beyond our reasonable control.

18. Third-Party Services and Links

Our website may use or link to third-party services, payment providers, logistics providers, manufacturers, applications, or other external platforms.

ReValueX is not responsible for the independent policies, terms, availability, or actions of third-party services.

Your use of third-party services may be subject to their own terms and policies.

19. Limitation of Liability

To the maximum extent permitted by applicable law, ReValueX will not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of the website or purchase or use of products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold ReValueX and its representatives harmless from claims, losses, liabilities, damages, costs, and expenses arising from:

  • Your violation of these Terms.

  • Fraudulent or unlawful use of the website.

  • Misuse of products.

  • Unauthorized use of another person's information or account.

  • Your violation of applicable laws or third-party rights.

21. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how customer information may be collected, used, stored, and processed.

22. Changes to These Terms

ReValueX reserves the right to update or modify these Terms of Service at any time.

Changes will become effective when the updated Terms are published on the website, unless otherwise required by applicable law.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

23. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary, and the remaining provisions will continue to remain effective to the extent permitted by law.

24. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising in connection with these Terms or the use of the ReValueX website shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable location of ReValueX.

25. Contact

For questions regarding these Terms of Service, orders, products, returns, refunds, or other matters, please use the contact information provided on the ReValueX website.

By using the ReValueX website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.